Efforts to expand their customer base require seamless communication. In this advanced trend, old communication methods such as telephone, and phone systems are dying a slow death, thereby preparing the way for cutting-edge trends such as cloud telephony. It is more...
Interactive Voice Response (IVR) has rapidly transformed the business landscape by offering efficient solutions to streamline customer communication and enhance their experience. With its automated voice interactions, it can direct customers to the appropriate...
Interactive Voice Response System plays a vital role in modern contact centre solutions, helping develop businesses on different platforms. It provides self-service options to the customers and helps the company save time and cost-cutting. The IVR has become so...
According to estimates, 85% of clients whose calls go unanswered won’t call back. The statistics imply that every call you miss could cost you a client. The ideal solution is to divert the waiting calls to another phone number by a call forwarding...
The process of selling and buying real estate involves making calls frequently. You can generate leads using many platforms. But you can’t turn them into conversions until a salesperson interacts with them. Attending the calls promptly and understanding the...
