Solutions
Build Your Business with Cloud Telephony
Contact Center Solution
Elevates sales Productivity and Customer’s Exprience by Tracking, Monitoring and Analyzing all calls in real-time with unified cloud contact center platform.
Click to call
Apply a click to call widget on your website/mobile app to let your customers reach you instantly on a single click.
Autodialer
Autodialers increase productivity for more efficient operations. The system dials the next number on the list automatically. This eliminates call wait time and can significantly boost productivity.
IVRS
Increase lead generation, handle huge call volumes, and direct consumers to the appropriate agent with a multi-level IVR system that helps them address their queries efficiently.
Whatsapp Solution
WhatsApp Business API, businesses can automate and streamline their customer interactions, send transactional notifications, provide customer support, and even build chatbots to handle common queries and tasks.
Softphone Solution
Softphones provide features like call dialing, call answering, call hold, call transfer, call forwarding, and conference calling. They often have an intuitive interface that resembles a traditional telephone keypad.
Toll-free number
Toll-free numbers enable free customer calls, enhancing accessibility and customer service, while expanding business reach and credibility, fostering stronger customer relationships.
SMS Campaigns
Ideal for promotions, updates, and customer interaction, our SMS campaign tools help you connect with your audience effectively, fostering stronger relationships and driving business growth.
Our Mission
Cloud telephony is ready to match India’s master appetite for telecommunication. As the market towards Uberisation of business, the number of businesses has pushed cloud telephony India to new limits. More than mere cost savings, the biggest attraction to customers is the analytics and actionable intelligence that they can provide.
The mission of cloud telephony is to provide India the verticals that are boosting the industry with Zero Capital Investment and Reliability and to reach the audience of the business beyond one city. It may be a start-up, established SMB, or a multi-million dollar MNC, the new-age communication platform unambiguously managed to connect and serve businesses of any size and segment.